Shipping Policy:
Order Processing
- Processing Time: All orders are processed within [2-5] business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
- Order Confirmation: Once your order is placed, you will receive an email confirmation. Please ensure that your shipping address is accurate. We are not responsible for incorrect shipping addresses.
- Please note we are high in demand of orders. Orders may be delayed! We provide fast delivery services
Exchange & Return Policy
At LeshShop, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we offer a 30-day return policy under the following conditions:
Eligibility for Return & Exchange:
- Return Period: You have 30 days from the date of delivery to initiate a return or exchange.
- Unopened & Undamaged: Items must be returned in their original, unopened packaging, with all seals intact and the product in unused and undamaged condition.
- Proof of Purchase: A valid receipt or proof of purchase is required to process any return or exchange request.
Non-Returnable Items:
- Products that have been used, damaged, or have broken seals are not eligible for return or exchange.
- Customized or personalized items are non-returnable unless they arrive defective or damaged.
How to Initiate a Return:
- Contact Us: Please contact our customer service team within 20 days of receiving your order to request a return or exchange.
- Return Authorization: Once your request is approved, we will provide you with a return authorization and instructions on how to send the item back to us.
- Shipping Costs: Customers are responsible for return shipping costs unless the item is defective or the wrong product was received.
Delays(Usually Not An Issue)
- Shipping delays may occur due to factors beyond our control, such as carrier issues, customs delays, or extreme weather conditions. We appreciate your patience and understanding.
